LEGAL
Privacy Policy
Last updated: June 20, 2026
1. Preamble
The purpose of this Privacy Policy is to inform users of the TRUSTALAI website about how their personal data is collected, used, stored, and protected.
TRUSTALAI places particular importance on the protection of personal data and undertakes to process this data in compliance with Regulation (EU) 2016/679 of April 27, 2016 ("GDPR"), the French Data Protection Act (Loi Informatique et Libertés), and any applicable regulations.
Use of the website implies acceptance of the practices described in this policy.
2. Data Controller
The controller of the data collected on the website is:
TRUSTALAI
For any questions regarding the protection of personal data:
Email: contact@trustalai.com
3. Definitions
Personal data: any information allowing the direct or indirect identification of a physical person.
Processing: any operation performed on personal data.
User: any person browsing the website or using its services.
Consent: a free, specific, informed, and unambiguous expression of will by which the user agrees to the processing of their data.
4. Principles of Processing
TRUSTALAI undertakes to:
Only collect data necessary for the pursued purposes;
Guarantee the transparency of processing;
Ensure data security and confidentiality;
Limit the retention period;
Respect the rights of the individuals concerned.
5. Data Collected
Data provided voluntarily
When using the contact forms on the website, the following data may be collected:
First and last name;
Email address;
Company;
Position;
Phone number;
Message content;
Any information voluntarily shared by the user.
Data collected automatically
When browsing the website, certain information may be collected automatically:
IP address;
Browser type;
Operating system;
Screen resolution;
Pages viewed;
Time spent on the website;
Traffic source;
Interaction and navigation data.
This data is collected in particular through Google Analytics and demographic measurement technologies used on the website.
6. Contact Form
When the user fills out the contact form, data is collected in order to:
Respond to the request;
Provide information about the services offered;
Ensure the follow-up of exchanges.
Legal basis:
TRUSTALAI's legitimate interest in responding to requests received;
Execution of pre-contractual measures when the request relates to a service or collaboration.
7. Whitepaper Downloads
Downloading whitepapers may require providing certain personal information.
This data is used to:
Provide the requested resource;
Ensure the follow-up of the request;
Understand the interests of visitors;
Improve the content offered.
Legal basis:
Explicit consent of the user.
Refusal to provide certain information may prevent access to certain resources.
8. Purposes of Processing
The data collected may be used to:
Respond to contact requests;
Provide downloaded resources;
Improve the website;
Produce traffic statistics;
Ensure website security;
Prevent fraud and abuse;
Comply with legal and regulatory obligations.
9. Google Analytics
The website uses Google Analytics 4, a web analytics service provided by Google Ireland Limited.
Google Analytics is used to:
Measure website traffic;
Identify the most popular content;
Understand visitor pathways;
Improve website performance.
Data likely to be collected
IP address;
Browsing data;
Device information;
Session data;
Interactions made on the website;
Approximate geographical location.
Legal basis
The placement of analytical cookies is based on the prior consent of the user, when required by applicable regulations.
International transfers
Certain data may be transferred to countries outside the European Union.
Google implements appropriate contractual safeguards to govern these transfers in accordance with GDPR requirements.
For more information:
https://policies.google.com/privacy
10. Data Recipients
The data is accessible only to:
Authorized individuals within TRUSTALAI;
Technical service providers necessary for the functioning of the website;
The website host;
Google Analytics for audience measurement.
TRUSTALAI does not sell or rent personal data to third parties.
11. Data Security
TRUSTALAI implements appropriate technical and organizational measures to guarantee:
Data confidentiality;
Their integrity;
Their availability;
Their protection against unauthorized access, loss, destruction, or disclosure.
However, as no computer system can guarantee absolute security, a residual risk remains.
12. Retention Periods
Data is retained only for the duration necessary for the pursued purposes.
As an indication:
Contact requests: up to 3 years after the last exchange;
Whitepaper downloads: up to 3 years after the last interaction;
Audience measurement data: according to the settings defined in Google Analytics;
Legal obligations: for the durations imposed by applicable regulations.
13. User Rights
In accordance with the GDPR, each user has the following rights:
Right of access;
Right to rectification;
Right to erasure;
Right to restriction of processing;
Right to object;
Right to data portability;
Right to withdraw consent at any time.
14. Exercising Rights
To exercise your rights:
Any request must allow for the reasonable verification of the requester's identity.
TRUSTALAI undertakes to respond within the timeframes provided by applicable regulations.
15. Complaint to the CNIL
If you believe your rights are not being respected, you can file a complaint with the CNIL:
16. Changes to the Policy
TRUSTALAI reserves the right to modify this Privacy Policy at any time to take into account legislative, regulatory, or technical developments.
The version in force is the one published on the website at the date of consultation.
